OGWUEGBU, Dr. Chioma. The Role of AI-Based Customer Service Automation in Banking. Journal of AI-Assisted Scientific Discovery, Riverside, USA, v. 3, n. 2, p. 566–586, 2023. Disponível em: https://scienceacadpress.com/index.php/jaasd/article/view/215.. Acesso em: 23 dec. 2024.