GANESH REDDY, Sai; KUMAR REDDY SADHU, Ashok; MURAVEV, Maksim; BRAZHENKO, Dmitry; PARFENOV, Maksym. Harnessing the Power of Generative Artificial Intelligence for Dynamic Content Personalization in Customer Relationship Management Systems: A Data-Driven Framework for Optimizing Customer Engagement and Experience. Journal of AI-Assisted Scientific Discovery, Riverside, USA, v. 3, n. 2, p. 379–395, 2023. Disponível em: https://scienceacadpress.com/index.php/jaasd/article/view/111.. Acesso em: 25 nov. 2024.