RAMANA KUMAR KASARANENI. AI-Powered Chatbots in Banking: Evaluating Performance, User Satisfaction, and Operational Efficiency. Journal of AI-Assisted Scientific Discovery, Riverside, USA, v. 2, n. 1, p. 355–392, 2022. Disponível em: https://scienceacadpress.com/index.php/jaasd/article/view/147.. Acesso em: 7 oct. 2024.